The Energy International Corporation (EIC)

The Energy International Corporation (EIC) needed assistance when it came to managing its ever-growing list of global customers in an effective and efficient manner.

The Client

The Energy International Corporation (EIC) has been the leader in industrial design, supply, installation and operation and maintenance of electro-mechanical controls for the construction, aviation and transportation industries for more than 30 years. As the company grew, it quickly became clear that a new CRM solution was essential.

 

The Challenge

How can an electro-mechanical products supply company manage an ever-growing list of global customers effectively and efficiently?

 

The Solution

We developed an inquiry management solution that brought consistency, visibility and greater coordination to sales teams, sales managers and job estimators across six countries.

 

The VIVITAL Difference

When EIC needed help with their Salesforce implementation strategy, they turned to VIVITAL. In just six weeks, our strategists developed a four-stage Salesforce roadmap and worked closely with EIC sales teams to adopt the CRM effectively. Our solution included implementation of Salesforce Lightning, multi-currency globalization, a highly customized security model and a complete integration with Box.com.